Solutions HD offers four starting points for inbound calls: reception, appointment booking, support and after-hours cover. Choose a use case, then work with a sales agent on your greeting, business information and handoff rules. Confirm the setup and scope before launch.
Agent selector Shortlist the published agent packages for your call needs.
Illustrative call flow · not a live call
Incoming caller inbound · 0:02
"Hi, do you have any openings this week? I need to book an appointment."
Solutions HD agent answered · 0:03
"Absolutely — I can help with that. Are you a new or existing customer, and what's this regarding?"
Incoming caller 0:19
"New customer — a consultation. Thursday afternoon would be ideal."
Solutions HD agent 0:31
"Got it. I have Thursday at 2:30 open — I'll book that and text you a confirmation."
How it works
Each package starts with a common use case. A sales agent helps define your business details and initial flow; later changes can be made in the platform.
Pick the ready-made package that matches your need — reception, booking, support, or after-hours cover.
Work with a sales agent on your hours, greeting, intake questions and routing rules. Review the starting flow and its exceptions before launch.
Review your greeting, intake questions, booking or routing choices, and fallback before arranging launch.
Discuss additional call-handling needs and confirm the available package options, scope and terms before making changes.
The catalog
Four ready-made inbound phone agents, each pre-built for a common need. Choose one and launch — or run several side by side.
Reception for your configured call path
Answers every inbound call in your business's voice, greets callers, captures who they are and what they need, and routes them to the right person or department.
Booking paths with defined availability
Supports booking, rescheduling and cancellation paths using the agreed rules. Confirm supported calendar behavior and the fallback for requests that cannot be completed.
Answers questions, triages the rest
Uses approved answers for common questions and captures context for a configured human handoff when the question needs further review.
Plan your after-hours response
Picks up nights, weekends, holidays, and overflow when your team can't. Captures urgent needs, books follow-ups, and flags anything that can't wait until morning.
Not sure which agent fits? Tell us about your calls and we'll point you to the right package — or bundle a few.
Off-the-shelf. Pick and go.
Choose a starting point for a common call-handling need, then configure the greeting, questions and handoff with sales-assisted setup.
Custom-built, one of a kind.
If your workflow is unusual and needs an agent designed from the ground up, that's a custom engagement — not this catalog. Solutions HD is built for the common cases, done well and done fast.
Plan your first call flow
Tell us which callers you need to help and what should happen next. We can compare the published packages and identify the business information and configuration needed.
Define
Choose a common caller question and the information your team needs to respond.
Configure
Agree on the approved answers, destination and human fallback before putting the flow to work.
Review
Walk through routine and exception cases with your team, including an unavailable recipient.
Why teams choose us
Review the package’s job, configuration choices and human fallback before launch.
Fast
Start with a published use case, then confirm your business information and configuration with a sales agent before arranging launch.
Defined
Each starting point describes a common inbound job. Confirm the relevant questions, routes and exceptions for your business.
Yours
Your greeting, hours, questions, and routing. The template does the work; the voice stays yours.
Answered
24/7 inbound answering follows your configured greeting and intake, with a defined next step for questions that need your team.
Captured
Capture agreed caller details for the supported destination and assign someone to review open requests and delivery exceptions.
Yours
A natural voice that greets callers by your name and follows your rules — set up around how you actually work.
Get started
Share the calls you need help with. We can compare the published starting points, confirm scope and discuss the information needed for setup.
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Join our team
Help businesses put a ready-made AI phone agent to work. We're growing our remote sales team to introduce our catalog of agents to companies who are tired of missing calls — an easy, genuinely useful product to sell. Base plus commission, real training, and warm inbound interest.